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Wyse Winterms

MTM Services

At MTM Technologies we help companies optimize business practices and technology. With My MTM, our goal is to optimize the way you work with us and put you in control. My MTM is a customizable website that gives you access to quotes, statements of work, support contracts, project status, complete contact information for your Account Team and more. From anywhere. Anytime. At My MTM, you can even build your own private storefront.

To get access to My MTM, send us an e-mail at myMTM@MTM.com or contact your Account Executive. You'll be set up in minutes and will have access everything you need to work smarter, faster and better.

If you ever run into technical trouble with your My MTM account, just send us an email at myMTM@MTM.com and we'll get back to you quickly.

Should you ever forget your password, please click here. Your user name is the same e-mail address that we have on record for you. If you do not remember the e-mail address you used to create your My MTM account, contact your Account Executive or e-mail us at myMTM@MTM.com.

     
It's Easy To Review Proposals And Quotes Online

Whenever you're working with someone from your Account Team on a project, you'll be able to view quotes and proposals online at your convenience. You can modify items, make additions and even convert the quote to an order with the click of a button. If there's a Statement of Work associated with the quote, it'll be available for review as well, as a PDF document. Click here to see a sample of an online quote.

 
Create A Support Incident And Get A Rapid Response... Without A Phone Call
If you have a Support Contract that includes online access, you'll always be able to see your new, in progress and closed incidents so you can easily keep track of your support. Click here to see a typical support history (you'll see a button in the lower right corner of the new window... click it to enlarge the image). Plus, you can arrange for support without making another phone call... just click on the "Add Incidents" link and tell us how we can help you. For an example, Click here.
 
No Need To Track Down Paperwork... Your Order History Is Always Available

If you'd like to know what you've purchased from us and when you made your purchase without fumbling through paperwork, it's easy. Your order history makes it simple and fast to review order dates, purchase order numbers, invoice totals and order status. You'll have access to a complete description of your past purchases, too. Plus, you'll also be able to quickly check on the payment status of your orders -- in process, invoiced, paid or past due. Click here to see a sample order history.

 
Track Your Shipments Quickly and Easily
Your Order History also includes a convenient way for you to track your orders. So you know exactly where your shipment is every step of the way. Click here to see a how easy it is to track your shipment on your Order History.
 
Set Up Your Own Customized Storefront
My MTM allows you to set up a frequently purchased product list with specialized pricing.  The idea for this feature came from a customer who was continually requesting the same bundle of products and wanted a more efficient way of acquiring them.  Other customers have set up a longer list of products that they may be planning to buy over the course of the year and want to be able to get the product they need when they need it and at a price they can trust.  The Customized Storefront feature offers all the benefits of e-commerce without removing the personal touch that comes with customized pricing.  Remember to ask your account manager about setting up your Customized Storefront today.
 

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