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At
MTM Technologies we help companies optimize business practices and technology.
With My MTM, our goal is to optimize the way you work with us and put you in
control. My MTM is a customizable website that gives you access to quotes,
statements of work, support contracts, project status, complete contact
information for your Account Team and more. From anywhere. Anytime. At My MTM,
you can even build your own private storefront.
To get access to My
MTM, send us an e-mail at myMTM@MTM.com or
contact your Account Executive. You'll be set up in minutes and will have
access everything you need to work smarter, faster and better.
If you ever run into
technical trouble with your My MTM account, just send us an email at
myMTM@MTM.com and we'll get back to you quickly.
Should you ever forget
your password, please click here. Your
user name is the same e-mail address that we have on record for you. If you do
not remember the e-mail address you used to create your My MTM account, contact
your Account Executive or e-mail us at myMTM@MTM.com.
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It's Easy To Review Proposals And Quotes Online |
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Whenever you're working with
someone from your Account Team on a project, you'll be able to view quotes and
proposals online at your convenience. You can modify items, make additions and
even convert the quote to an order with the click of a button. If there's a
Statement of Work associated with the quote, it'll be available for review as
well, as a PDF document. Click here to
see a sample of an online quote.
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Create A Support Incident And Get A Rapid Response... Without A
Phone Call |
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If you have a Support Contract that includes online access, you'll
always be able to see your new, in progress and closed incidents so you can
easily keep track of your support. Click here
to see a typical support history
(you'll see a button in the lower right corner of the new window... click it to
enlarge the image). Plus, you can arrange for
support without making another phone call... just click on the "Add Incidents"
link and tell us how we can help you. For an example,
Click here.
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No Need To Track Down Paperwork... Your Order History Is Always
Available |
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If you'd like to know what you've purchased from us and when you
made your purchase without fumbling through paperwork, it's easy. Your order
history makes it simple and fast to review order dates, purchase order numbers,
invoice totals and order status. You'll have access to a complete description
of your past purchases, too. Plus, you'll also be able to quickly check on the
payment status of your orders -- in process, invoiced, paid or past due.
Click here to see a sample order history.
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Track Your Shipments Quickly and Easily |
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Your Order History also includes a convenient way for you to track
your orders. So you know exactly where your shipment is every step of the way.
Click here to see a how easy it is to track your shipment on your
Order History. |
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Set Up Your Own Customized Storefront |
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My MTM allows you to set up a frequently purchased product list
with specialized pricing. The idea for this feature came from a customer
who was continually requesting the same bundle of products and wanted a more
efficient way of acquiring them. Other customers have set up a longer
list of products that they may be planning to buy over the course of the year
and want to be able to get the product they need when they need it and at a
price they can trust. The Customized Storefront feature offers all the
benefits of e-commerce without removing the personal touch that comes with
customized pricing. Remember to ask your account manager about setting up
your Customized Storefront today. |
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